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The Full Story
Policies
24 hours’ notice is required to change, cancel and/or reschedule any appointments. If you need to cancel or change your scheduled appointment, please notify us 24 hours prior to your scheduled time by phone, email, or through your online booking confirmation email. If 24 hours is not given, the client will be responsible to pay for the full price of the scheduled appointment.
Group Bookings of 4 or more we require a minimum of 5 business days notice of any changes or cancellations to avoid a 50% service charge.
Cancellation Policy
Insurance Coverage
All therapists are certified and are Registered Massage Therapists, An insurance receipt will be provided at the time of payment.
As all insurance companies have different policies, Mountain Mobile Massage will not be held responsible for denied claims.
We reserve the right to refuse treatment due to inappropriate behavior or discussion. Both client and massage therapist may stop the session at any time for any reason, including inappropriate behavior or discussion.